My passion for the profound effects of massage therapy has driven me to venture into the world of wellness and recovery. I joined Concept as a receptionist in October 2020 while seeking more experience in a therapeutic environment. I am elated to join the multidisciplinary team as a Registered Massage Therapist (RMT) in April 2024. I am devoted to offering a safe and compassionate environment where each person is valued for their unique journey to well-being. Every treatment is personalized to address the specific requirements of the individual. Techniques such as myofascial release, neuromuscular therapy, hydrotherapy, joint mobilizations, or proprioceptive neuromuscular facilitated stretching may be applied based on the condition. As a stepping stone to patients’ wellness and recovery, I believe in the importance of providing knowledge and home care to support their well-being outside of their sessions. I aim to be an integral part of our community’s path to a healthier, more balanced life. I enjoy travelling, yoga, running, Pilates, seasonal sports such as snowboarding and dirt biking, and most frequently hiking with my partner and our husky shepherd.

My passion for the profound effects of massage therapy has driven me to venture into the world of... Read More

Kim joined the team at Concept Physiotherapy in 2009 and became a clinic co-owner with Dawn in 2013. She holds a Bachelor of Science degree from the University of Victoria and a Master of Science in Physiotherapy from the University of Alberta.

Kim treats a wide range of clients—from children to seniors—and is passionate about helping people return to their daily, work, or recreational activities pain-free. Her treatment approach combines hands-on manual therapy with individualized, evidence-informed exercise programs. She focuses not only on resolving current issues but also on giving clients the tools to prevent future problems.

Kim is certified in acupuncture through the Acupuncture Foundation of Canada Institute, which she integrates into treatment to help manage pain and support healing.

She has pursued extensive postgraduate education, including the year-long “Integrated Systems Model and Thoracic Ring Approach,” which focuses on identifying the primary driver of pain and dysfunction. This approach looks beyond isolated symptoms to discover how different areas of the body interact—and how seemingly unrelated issues may be linked. Kim excels in helping clients understand the root cause of recurring or persistent problems and guiding them toward long-term recovery.

She has also continued her education in the ConnectTherapy™ approach—an advanced, whole-person assessment and treatment model that is transforming how physiotherapists assess and treat movement-related issues.

Kim enjoys spending time with her husband and two children, making the most of the Okanagan lifestyle. Whether it’s hiking, biking, skiing, she loves being outdoors and staying active with her family.

Kim joined the team at Concept Physiotherapy in 2009 and became a clinic co-owner with Dawn in 20... Read More

Dawn Collins, BScPT, certified Acupuncture Foundation of Canada Registered Physiotherapist, Owner Born and raised in North Bay Ontario, Dawn attended the University of Western Ontario. After completing her Bachelor of Science in Biology, Dawn decided that her love for sports and helping people would lead her toward the perfect career path physiotherapy. Dawn graduated in 1998 from Western and made the choice to head west. Shortly after that she secured a position at a Private practice in Powell River BC, during her time there she was able to build a steady case load and also help with the local Junior A hockey team the Paper Kings.

Knowing that the coastal life was not where she would settle, Dawn took a position with Osoyoos Physiotherapy where she was able to continue her education both as a practitioner and entrepreneur. She continued to complete various courses to become a better physiotherapist.

In 2002 her dream of clinic ownership was realized here in Vernon, with the purchasing of Concept Physiotherapy in the fall of that year. Over the last 20 Years Dawn has built a loyal clientele by providing a comprehensive treatment approach and by working one on one with her clients. She prides herself on developing individual treatment plans based on the specific problems she identifies. Treatment may include manual therapy (joint mobilizations), soft tissue techniques such as trigger point release, massage and stretching, modalities (ultrasound, acupuncture, cryotherapy, etc.) and exercise prescription.

Dawn has a passion for both sports, and helping people, she has a wide range of clientele and her goal is always to work with you to get you back to your maximum function as quickly as possible.

Dawn has completed the following courses and certificates: level 3 manual therapy, vestibular rehabilitation, level 3 fit fore golf, advanced manual therapy courses involving the neck, back and pelvis, and is certified to perform acupuncture through the Acupuncture Foundation of Canada.

Dawn Collins, BScPT, certified Acupuncture Foundation of Canada Registered Physiotherapist, Owner... Read More

Born and raised in Vernon, Brodie began working at Concept Physiotherapy in the summer of 2016. He finished his undergrad degree in the Sports and Recreation Department at Mount Royal University in Calgary. He recently completed his Masters of Physiotherapy studies at The University of Queensland in Brisbane, Australia. An appointment with Brodie will include an evidence-based approach to hands on manual therapy, soft tissue release, therapeutic exercise and electrical modalities. Each appointment will be patient centered and adapted to your unique signs and symptoms. With a whole body approach to treating patients, he will have you returning to the sports and activities you love as soon as possible.

Brodie enjoys soccer, golf, skiing, snowboarding and hiking. He also enjoys spending time with his wife and two young daughters.

Born and raised in Vernon, Brodie began working at Concept Physiotherapy in the summer of 2016. H... Read More

Reid grew up in Lumby BC, and earned his Bachelor Degree in Human Kinetics at UBC Okanagan. Reid has four years of training experience, with 3 of those as a Registered Kinesiologist. His background in sports performance and exercise rehabilitation has led him to working with a wide range of individuals over the years, and is known for his approachable and supportive coaching style. When Reid is not in the clinic, you can find him enjoying the many outdoor pursuits the Okanagan has to offer.

Reid grew up in Lumby BC, and earned his Bachelor Degree in Human Kinetics at UBC Okanagan. Reid ... Read More

My name is Carleigh, I am a 2024 graduate from OVCMT and I am so excited to join Concept as the newest RMT!

Always fascinated with human physiology, I earned my BSN from Vancouver Island University in Nanaimo in 2015, and practiced nursing in Nanaimo and Vernon. In 2023 I decided to change my clinical focus to massage therapy and enrolled at OVCMT.

I love living in the Okanagan and appreciating its natural beauty. During the snow-free months I can be found either looking for a lake to launch my paddle board or scouring a beach for pretty pebbles.

I love working with clients in all stages of life. As a practitioner I want to support you in working towards your health and wellness goals, whether that is reducing stress, pain or muscle tension, recovering from an acute or long-term injury, or living with chronic or systemic conditions. Whatever your reason for seeking massage therapy, I will work with you to develop a treatment plan that is right for you.

My name is Carleigh, I am a 2024 graduate from OVCMT and I am so excited to join Concept as the n... Read More

Carmen has a background in Manual Therapy and Injury Rehabilitation with diplomas in Athletic Therapy and Massage Therapy from the Mount Royal University in Calgary, AB. She has recently graduated from the Okanagan Valley College of Massage Therapy here in beautiful Vernon, B.C. Carmen’s interest in sports began as a child where she competed and coached gymnastics until graduation from high school. She has also studied and participated in many areas of fitness including yoga and feldenkrais as well as miraculously finishing two half marathons in Kelowna BC. Carmen has studied a variety of massage and other therapeutic techniques including: Sports massage, Relaxation massage, Pregnancy massage, geriatric massage, Lymphatic Drainage techniques, Myofascial Release therapy, Joint mobilizations techniques, Neuromuscular Therapy, Muscle Energy techniques, Strain counter strain and Hydrotherapy. She has also studied Traditional Thai Massage as a unique learning opportunity. As a result, Carmen has many techniques at her disposal to create client centered treatments based on the individual needs of each patient. This provides patients the treatments they need to help them move free of restrictions in their daily lives.

Carmen has a background in Manual Therapy and Injury Rehabilitation with diplomas in Athletic The... Read More

The AlterG is a treadmill like no other. It allows precise un-weighting in one percent increments to as low as 20 percent of your body weight. AlterG’s unique precision gives you the ability to set the precise point where exercise becomes pain free and provides the clinicians a way to accurately measure your progress. AlterG is used and recommended by leading physical therapy clinics, hospitals, colleges and pro sports teams.

Everyone can use the AlterG Treadmill. We offer different options for use of the AlterG. You can combine the treadmill use with your physio session or you can use it on a drop-in basis, purchase a punch pass or join our monthly membership program. You do not have to be a physiotherapy client of ours to use the treadmill.

The AlterG is a treadmill like no other. It allows precise un-weighting in one percent increments... Read More

I joined the team at Concept in 2016 after completing my undergraduate degree in Human Kinetics from UBC-Okanagan, and a Master of Science in Physiotherapy from McMaster University. I am an active individual who is passionate about getting people back to activities they enjoy, preventing and treating injury and improving movement and physical recreation. I enjoy working with a range of clients from children to seniors across all activity levels.

I practice a hands-on approach that involves manual therapy and soft tissue release. As a graduate of ConnectTherapyTM and The Thoracic Ring ApproachTM under Dr. LJ Lee, my approach is largely based around assessing and treating the whole person. By locating the driving sources of pain and dysfunction, I work with clients to reach your specific goals. As a practitioner as well as a patient of this approach I am constantly wow’d by the impact ConnectTherapyTM can have. Evidence-based practice is firmly rooted in my treatments and I am always seeking new knowledge to support my clients. I have taken additional training in trigger point dry needling, soft tissue release and have completed the SHIFT Concussion Management Certification.

From my upbringing in northern BC I’ve developed a great love of the outdoors. In my free time I enjoy combining my passion for fitness and lifelong activity with everything the beautiful Okanagan has to offer. You can often find me out biking, hiking, cross-country skiing, or exploring the back-country.

I joined the team at Concept in 2016 after completing my undergraduate degree in Human Kinetics f... Read More